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HostawayLast updated: February 12, 2026

Hostaway Direct Booking

Hostaway Direct Booking is a suite of tools that enables property managers to accept commission-free reservations through their own website. It includes a customizable booking engine, website builder, payment processing, and guest communication tools. By driving guests to book directly, property managers can eliminate OTA commissions, build their brand, and establish direct guest relationships for repeat bookings and marketing.

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Why this matters for property managers

A branded booking channel lets you convert guests without paying per-reservation commission, and each direct booking hands you the guest data and relationship that platforms otherwise keep. Over time this reduces dependence on any single marketplace and its policy or fee changes, protecting margin and giving you a base for repeat business. The trade is that you carry the marketing and payment responsibility yourself, so the channel pays off only when you actively drive traffic to it.

Frequently Asked Questions

Hostaway Direct Booking is a suite of tools that enables property managers to accept commission-free reservations through their own branded website. It includes a customizable booking engine with availability search and secure payment processing, a website builder for creating a professional direct booking site, and integration with Hostaway's PMS for seamless reservation management alongside OTA bookings.

OTA commissions typically range from 3% to 15% per booking. With Hostaway Direct Booking, you eliminate these fees entirely, paying only standard payment processing costs (around 2.9% + $0.30 per transaction). For a property manager generating $500,000 in annual bookings, shifting even 20% of reservations to direct bookings could save $15,000-$30,000 per year in commission fees.

Yes, Hostaway Direct Booking is fully integrated with the Hostaway channel manager and PMS. Direct bookings automatically update availability across all connected OTA channels in real time, preventing double bookings. Rates, minimum stays, and property content are managed centrally and reflected consistently on both your direct booking website and all OTA listings.

Yes, Hostaway includes a website builder that lets you create a branded direct booking website without coding skills. The builder supports custom domains, property search and filtering, integrated booking engine with secure payments, SEO optimization, and mobile-responsive design. This gives property managers a professional online presence that drives commission-free bookings and builds brand recognition independent of OTA platforms.

Related Terms

Direct BookingHostaway Channel ManagerListing

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