At a glance
Company: Manasteos
Founder: Matthieu Mathlouthi
Location: Beausoleil, France, on the Côte d'Azur, next to Monaco
Team: 6 employees, plus around 20 external partners (cleaners, handymen)
Portfolio: 80 properties along the Côte d'Azur, from modern apartments to family villas
Services: Full-service vacation rental management, including photography, guest communication seven days a week, cleaning, and maintenance
Previous approach: Manual processes tracked by hand in Excel spreadsheets
Started with Hostaway: Over 2 years
Key result: Scaled from managing his own personal apartments to a ~80-property portfolio with a 6-person team
Website: manasteos.com
In Beausoleil, France, just beside Monaco, Manasteos is setting a new standard for vacation rental management on the Côte d’Azur. Matthieu Mathlouthi, the company’s founder, recognized early on that local expertise alone wouldn’t be enough to grow his business.
By embracing advanced technology, he transformed Manasteos from a small operation into a regional leader. And for the last two years, Hostaway has been at the heart of this transformation by helping Manasteos streamline operations, scale efficiently, and deliver exceptional service.
From Manual Processes to Modern Management
Matthieu began his journey in vacation rentals by managing his own apartments. Like many entrepreneurs, he relied on manual processes. “Before using Hostaway’s Channel Manager, it was really complicated for us. We managed everything by hand, writing things down in Excel files. It was very time-consuming and very complicated,” Matthieu recalls.
The reliance on spreadsheets and manual updates made the process inefficient and prone to errors, limiting the company’s ability to grow. And this approach quickly became unsustainable as the business expanded. The team spent countless hours updating files and coordinating reservations, which made it difficult to keep up with growing demand. Matthieu knew that if he wanted to scale Manasteos, he needed a more efficient solution.
The Turning Point: Implementing Hostaway
The search for a better way led Matthieu to Hostaway. He found the software’s user-friendly interface and comprehensive features immediately appealing. Hostaway’s centralized calendar gave the team a clear view of all properties and reservations, eliminating confusion and reducing the risk of errors.
Matthieu says, “What convinced me with Hostaway was the easy-to-use calendar. We have a direct view of all the apartments and all the reservations.”
Hostaway also offered automation tools that allowed Manasteos to add new properties quickly and let the software handle much of the day-to-day management. This shift freed up the team to focus on customer service and business development, rather than administrative tasks. Matthieu notes, “I just have to add my property to Hostaway and then the software works for me.”
Building a Team and Expanding Services
With Hostaway in place, Manasteos grew rapidly. The company now employs six people and works with about twenty external partners, including cleaners and handymen. Today, Manasteos manages around 80 properties along the Côte d’Azur, ranging from modern apartments to family villas.The company’s services go far beyond simple bookings. Manasteos handles professional photography, guest communication seven days a week, cleaning, and maintenance.
This full-service approach has helped the company build a strong reputation among property owners and travelers alike. By automating routine tasks, the team can focus on delivering a high level of service and responding quickly to guest needs.
Hostaway’s Role in Reliable Operations
After more than two years with Hostaway, Matthieu remains highly satisfied with the software’s performance. “For me, Hostaway is the most complete Channel Manager on the market, and I am very, very satisfied,” he says. “There are no bugs, unlike other channel managers, and that’s really what I liked about Hostaway.” This dependability is crucial for a business that relies on accurate bookings and timely communication.
Hostaway’s automation and stability have become essential to Manasteos’ daily operations. The software ensures that every reservation, message, and update is handled efficiently, supporting the company’s commitment to quality and consistency.
Before Hostaway vs. After Hostaway
Area | Before Hostaway | After Hostaway |
Channel management | Managed entirely by hand in Excel spreadsheets | Bug-free, reliable channel management |
Visibility | Difficult and complicated to get a clear picture | A centralized calendar gives a clear view of every property and reservation |
Time spent on admin | Countless hours updating files and coordinating reservations manually | Automation handles much of the day-to-day management, freeing the team for guest service and growth |
Error risk | Manual updates were prone to errors, causing confusion | A centralized system reduces errors and confusion |
Adding new properties | Manual setup and tracking | Add the property to Hostaway and the software takes over |
Team & portfolio size | One founder managing his own personal apartments | 6 employees and ~20 external partners managing ~80 properties |
A Model for Modern Vacation Rental Management
Manasteos’ experience demonstrates how technology can transform property management. By moving from manual processes to a modern, automated platform, the company has scaled its operations and improved service quality. Matthieu’s journey — from managing a few personal apartments to overseeing a portfolio of 80 properties — shows what’s possible when a dedicated team leverages the right technology.
As the vacation rental industry evolves, Manasteos stands out as an example of how local expertise and advanced software can work together to deliver superior results. With Hostaway as a trusted partner, Manasteos is well-positioned to continue its growth and set new standards for vacation rental management on the Côte d’Azur.
For property owners and travelers alike, the partnership between Manasteos and Hostaway offers a clear message: success in vacation rentals depends on efficient processes, reliable technology, and a commitment to service. On the Côte d’Azur, Manasteos is leading the way.
Company details
Name: Manasteos
Website: manasteos.com
Primary market: Côte d'Azur, France (Beausoleil, next to Monaco)
Contact: Matthieu Mathlouthi, Founder
FAQs
Why did Manasteos move away from manual, spreadsheet-based vacation rental operations?
Manasteos founder Matthieu Mathlouthi originally managed his own apartments by hand, tracking everything in Excel spreadsheets. That approach became time-consuming, complicated, and error-prone as the business grew, making it difficult to keep up with rising demand and prompting Mathlouthi to look for a more efficient solution.
Why did Manasteos Founder Matthieu Mathlouthi choose Hostaway?
Matthieu Mathlouthi was drawn to Hostaway's user-friendly interface and comprehensive feature set, particularly its centralized calendar, which gave Manasteos a clear view of every property and reservation, and automation tools. He has since called Hostaway "the most complete Channel Manager on the market."
What results has Manasteos achieved since implementing Hostaway?
Over more than two years with Hostaway, Manasteos has grown to a team of 6 employees and about 20 external partners overseeing 80 properties across the Côte d'Azur.
What Hostaway features does Manasteos rely on most?
Manasteos runs its day-to-day operations on Hostaway's Channel Manager and centralized calendar, along with automation tools that let the team add new properties quickly and hand off much of the routine management workload.
What services does Manasteos offer property owners beyond property management?
Beyond bookings, Manasteos provides professional photography, guest communication seven days a week, cleaning, and maintenance for its portfolio of vacation rentals along the Côte d'Azur.
How does Matthieu Mathlouthi rate Hostaway's reliability?
Matthieu Mathlouthi describes Hostaway as bug-free and dependable, contrasting it with other channel managers he considers less reliable, a quality he calls essential for a business built on accurate bookings and timely communication.
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